VIA FAX

Dear Tom:

As a follow-up to the search you performed to find our Manager of Market Research, it appears at this point that you were successful.

Ed Berg is doing a yeoman's job at this juncture. He is very strong in his analytical skills, industry knowledge and work ethic. As expected, he requires some guidance in some personnel management issues.

Let me use this opportunity to thank you for doing your homework up front to determine the assets and skills we needed for this position. That thoroughness is obviously what led to success.

As the needs arise, be assured I will call for your services.

Sincerely,

Gene Matthews
Director, Strategic Market Planning